NeuroPsyLab and its subsidiaries and affiliates (collectively, “we,” “us,” or “our”) may collect personal information in the course of providing you with our services. This NeuroPsyLab Privacy Policy (“Privacy Policy”) explains how NeuroPsyLab handles your personal information when you visit or use: (a) the NeuroPsyLab website located at www.neuropsylab.com and (b) all other services provided by us, as described on, or provided through the NeuroPsyLab Website, including our services to tools that assess cognitive and affective functions by administering tests and collecting and displaying the resulting data, and any other application or website that links to this Privacy Policy.
1. Collection of Information
NeuroPsyLab offers digital tools for predominantly assessing and tracking cognitive and affective abilities across the lifespan. Our scientifically valid assessment tools, which are based pioneering NeoPiagetian theory of cognitive development by Dr. Juan Pascual-Leone and sophisticated empirical research by leading developmental cognitive neuroscientist Dr. Marie Arsalidou, are backed by peer-reviewed articles in scientific journals. By using the NeuroPsyLab Services, NeuroPsyLab may collect the following types of information:
(a) Account Information:
To access and use certain features of the NeuroPsyLab Services, you may need to register for an account for yourself or your child NeuroPsyLab account (the “Account”) through the available NeuroPsyLab interfaces, NeuroPsyLab Website, and Application. During the registration process, you may be asked to provide us with information such as full name, email address, birth date, gender, city or town, and education level for you or your child. You may also be asked to choose a username, password, and security questions.
(b) Information Related to the Assessment Tools
To use the NeuroPsyLab Services, you or your child will need to complete tests using our digital assessment tools related to cognitive and affective processes. Your responses to each test and/or related assessments will be collected and tracked over time.
We may also collect responses to questions related to background and other lifestyle factors such as extracurricular activities and physical activity as these factors may have an impact on assessment outcomes.
When completing a test and/or a related assessment, if you or your child does not wish to make optional personal information available, you or your child do not have to complete those sections. If you or your child supply personal information and later wish for it to be removed, please contact us
policys@NeuroPsyLab.com.
(c) Payment Processing Information
When you use a computer, tablet, smartphone, or other devices to access the NeuroPsyLab Websites or applications, we may collect information about the device and how you use it. This information may include the type of device, your operating system, your browser (for example, whether you use Internet Explorer, Firefox, Safari, Chrome or another browser), your internet service provider, your domain name, your internet protocol (IP) address, your device identifier (or UDID), the date and time that you accessed our service, the website that referred you to the NeuroPsyLab Website, the web pages you requested, the date and time of those requests and your physical location.
2. Use of Information
We use the information described above to:
(a) provide the NeuroPsyLab Services to you;
(b) maintain, enhance and modify the NeuroPsyLab Services;
(c) communicate with you, where such communications may include, but are not limited to, informing you of developments to the NeuroPsyLab Services;
(d) assess whether the results of the Tools are affected by factors such as age, educational opportunities, physical activity; and
(e) comply with legal and regulatory requirements. We may use information for any purpose if we aggregate and anonymize it so that it no longer reasonably identifies you.
3. Disclosure of Information
We may transfer or disclose information as follows:
(a) Legal and Compliance
We may provide personal information you provided in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable Canadian, United States or other law or legal process. Personal information of you or your child may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
(b) Sale of Business
Personal information may be provided to third parties in connection with a business transaction, including a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of NeuroPsyLab or as part of a corporate reorganization, or stock or asset sale, or other change in corporate control, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.
(c) Aggregated and Anonymized Data
When you or your child participate in an assessment by using one of our assessment tools, you are assisting world-class research and improving the scientific value of the tools themselves. The personal information we collect when you or your child participate may be de-identified, aggregated and used for our research and analysis to help us better understand the assessment tools and serve our users. All data is analyzed anonymously and will not be presented in identifiable form. For example, results may be presented to indicate that the average score of a 12-year-old for cognitive test is higher than the average score of a 10-year-old. Any personal information that might identify a user will be kept confidential and not shared with any third party (except as otherwise set out in this Privacy Policy).
Information that is aggregated and anonymized so that it does not reasonably identify you may be shared with or sold to third parties.
4. Safeguarding and Retention of Personal Information
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your personal information on a need-to-know basis to employees and authorized researchers and service providers who require access to fulfill their job requirements.
We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
5. Access to Personal Information
You have the right to access, update and correct inaccuracies in personal information of yourself or your child in our custody and control, subject to certain exceptions prescribed by law. You may make a request to access, update, and/or correct inaccuracies in your personal information we have in our custody or control by emailing us at policy@NeuroPsyLab.com. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
6. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies for the following purposes: (i) to operate the NeuroPsyLab Services; (ii) to understand how the NeuroPsyLab Services function and are used; (iii) to personalize the content we present on the NeuroPsyLab Services, (iv) to provide or improve the NeuroPsyLab Services; and (v) to provide you with offers that may interest you (including on third-party websites). Some cookies exist only during a particular session and some are persistent over multiple sessions over time. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the NeuroPsyLab Services, you may not be able to take advantage of all of the features on the NeuroPsyLab Services.
7. Third Party Websites
The NeuroPsyLab Websites may contain links to other websites that are not owned or controlled by us. We have no control over, do not review, and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect personal information from you.
8. Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
9. Contact Us
NeuroPsyLab welcomes your comments and questions regarding this Privacy Policy and the use of your personal information. To respond to your request, we may ask you for your full name, email address, and phone number. If you have questions or concerns, please contact us at policy@NeuroPsyLab.com.